Technical Manager – Financial Crime Operations

Posted: 10 Oct 2021
Location: Gurgaon Office
Closes: 10 Nov 2021
Reference: 527229979

About the opportunity

Title: Technical Manager – Financial Crime Operations

Department: Financial Crime Hub

Location: Gurgaon, India

Reports To: Pragati Goel, Senior Manager – Financial Crime Operations

About Fidelity International

Fidelity International offers investment solutions and services and retirement expertise to more than 2.52 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $710.2 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.

Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at careers.fidelityinternational.com/about-us.

Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients, and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

Our Values

Integrity – Doing the right thing, every time and putting the client first

Trust – Empowering each other to take the initiative and make good decision

Our Behaviours

Our employees should be:

Brave – Challenge the status quo, be accountable and speak up

Bold – Act with conviction, encourage diverse thinking and keep things simple

Curious – Learn to do new things in better ways and encourage fresh thinking

Compassionate – Have empathy, care for colleagues, clients, and the community

Department Description

The Financial Crime Hub (FCH) operations team has 1st line responsibility for the verification of new and existing UK clients for Anti Money Laundering (AML) purposes, in addition to the performance of periodic reviews and investigation of PEP, sanction and adverse media screening alerts. We service a range of clients and product types including Corporates, Trusts, SIPP, Bond, Premier Cash, share dealing, ISA, and collective investment accounts via a combination of manual and automated processes.

Purpose of the Role

Primarily the purpose of this role is to provide technical support to the 1st line operations teams within the FCH. This will encompass assessing operational impact of policies and standards published by the 2nd line Financial Crime Compliance function. Likewise, the role holder will represent 1st line’s operational perspective during change initiatives.

The role covers a wide range of responsibilities including leadership, product oversight, change management, regulatory change and oversight, process improvement and implementation. In addition, it requires being a first point of escalation for technical queries or escalations, and oversight of AML related activities across multiple jurisdictions.

Key Responsibilities

  • Providing technical AML support for query management, exception / high-risk case sign-off, and engagement with 2nd Line Compliance teams
  • Interpretation of financial crime prevention standards and application into operational processes
  • Ensuring operational teams are adhering to required standards and oversight of quality framework outcomes
  • Supporting operational readiness activity and technical sign-offs for change initiatives
  • Technical sign-off of 1st line procedures, in accordance with 2nd line’s Standards
  • Form part of the function’s extended leadership team, and contribute to ongoing strengthening activity
  • Provide guidance on governance structures within the Financial Crime Hub
  • Aid with training of technical concepts and support in creation of training material

Required Experience, Mindset and Qualifications

ICA Certification/Qualification is mandatory

The successful candidate will demonstrate the following:

  • Strong AML / KYC Financial Services Industry experience gained in an operational KYC / AML team. Ideally experience will have been obtained through tenure or engagement with both 1st line (Operations) and 2nd line (Compliance) departments in a Fund Administration environment
  • A thorough understanding of UK regulation and the interpretation and application of a risk-based approach in-line with the company’s policies
  • Understanding of corporate structures and the ability to advise on KYC / CDD requirements both for direct clients, related / associated parties, and corporates, including the ability to carry out risk assessments and recommendations
  • Prior experience of developing procedures and controls in order to ensure robust and compliant processes
  • Willingness to take ownership and to delegate effectively
  • A desire to learn, and the confidence to provide 1st line technical support to stakeholders
  • Excellent communication and influencing skills, with a variety of stakeholders and levels of seniority
  • Being an agent of change, including being adaptable to fast changing circumstances to facilitate efficient operation. Understanding of lean, continuous improvement is beneficial
  • Excellent time management and the ability to manage multiple requirements and tasks
  • Attention to detail and a methodical approach to problem solving
  • Industry AML / KYC / Financial Crime prevention qualifications are nice to have but not essential

As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.

About you

About Fidelity International

Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.

Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.

Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Data as at 31 March 2021. Read more at https://www.fidelityinternational.com/

Applying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.

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